Minggu, 22 November 2009

AcknowLedging Orders...

After an order is received from the purchaser (buyer), the seller will fulfill the order as soon as possible.
In fulfilling on order, anything can happen, for instance :
-The goods/products which are ordered are unavailable or exhausted (sold out), then the goods should be ordered from the factory first.
-The customer requested a special term, for instance the flexibility in payment, the adjustment of the date of delivery, or maybe some difficulties in delivering the order.
-New customer. the seller needs to examine the credibility of new customer. for this, usually the seller needs reference from the third party, for example one of the buyer's customer or maybe from the bank where the buyer becomes its customer.

If the seller hasn't known the buyer well, of course the seller won't believe that the goods/the products which are sent will be paid by the buyer as it is hoped. however, the sellers don't want to lose the chance to sell their products. so that the seller will send a proforma invoice to the buyer before the goods are sent.

After purchase division feel sure that the order can be fulfilled in accordance with the amount asked then they will inform the buyer. However, the delivery cannot be done since the goods must be paid first, in accordance with the company policy that rejected payment in credit.

By receiving this acknowledging letter, then the buyer will do the payment as soon as possible, so that the goods can be received on time.

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